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Our refund policy for food products is straightforward. Due to the nature of the items being perishable, we are unable to accept returns. However, if you believe you are eligible for a refund, we kindly ask you to provide us with pictures of the shipping box, inner box, and unopened plastic container when ask for them via email.

Please complete the Refund Request Form below, and our team will review your submission promptly. We appreciate your understanding and cooperation.